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Convert · Lead Nurturing

Follow up the moment the lead lands.

Most leads go cold because follow-up is too slow, too generic, or simply never happens. Rivyn's nurturing system sends personalized, timed messages the moment a lead comes in, and keeps working it until you get a reply.

First message within 60 secondsLive in about 21 daysIncluded on Pro and Max
What it does
  • Instant multi-channel outreach
    SMS, email, and voicemail drop sent the moment the lead submits, before they open another tab.
  • Personalized by lead context
    Messages reference the service they asked about, the property address, or the urgency they expressed.
  • Automated follow-up sequences
    If they do not respond, a timed sequence continues reaching out over the next 7 days.
  • Reply detection and handoff
    When a lead responds, the system flags it immediately and routes it to your team for live follow-up.
The cost of slow follow-up

The first business to follow up wins far more than the best one.

78%
of buyers purchase from the first company to respond to their inquiry.
Lead Connect, 2025
9x
higher contact rate when a lead is followed up within 5 minutes vs. 60 minutes.
MIT / InsideSales
6x
more attempts needed on average before reaching a prospect. Most stop at one.
Velocify
44%
of salespeople give up after a single follow-up attempt.
Scripted
Why leads go cold

Leads do not vanish. They just get picked up by someone faster.

You were on a job when the form came in. By the time you saw it, two hours had passed. You sent one text and got no reply. You moved on. That lead bought from someone who responded in four minutes with a message that actually said something relevant.

I would get a lead on a job and just forget to follow up. By Friday I had six or seven I had never called.

HVAC contractor, Allen TX

We were sending a generic email blast to every lead. Nobody was responding because it read like a mass blast.

Solar installer, Fort Worth

The leads were not bad. Our follow-up was the problem. We just did not have a system.

Insurance agency, Dallas
How it works

From lead submission to replied and booked, automatically.

01
Instant first contact
A personalized SMS and email go out within 60 seconds of the lead submitting.
02
Timed follow-up sequence
If they do not respond, the system follows up across multiple days and channels.
03
Reply detection
When the lead responds, your team is notified immediately for live follow-up.
04
Booking or handoff
Ready-to-buy leads can book directly. Others are queued for your team with full context.
What it handles

Every channel, every touchpoint, without anyone lifting a finger.

Personalized email sequences
Messages that reference their specific service request, not a generic newsletter.
SMS follow-up
Text messages that feel personal, sent at the right times, at the right intervals.
Multi-touch cadence
Automatically spaced touches over 7 days so no lead is abandoned after one attempt.
Hot lead escalation
Responds immediately sent to your team with full context so they can close.
In-sequence booking
Leads can book directly from an SMS or email link, no phone tag required.
Sequence performance reporting
Open rates, reply rates, and booking rates so you know what is working.
Built to feel personal

Automated, but written to feel like it came from you.

Every message in your nurture sequence is written for your business and your market. They reference the service, the location, and the context the lead gave you. To the buyer it feels like a real person followed up quickly, because the message is specific.

  • Written for your business
    Your voice, your services, your market. Not a generic template.
  • Timed for intent
    First message within 60 seconds. Follow-ups spaced to stay present without being overbearing.
  • Works across all your lead sources
    Website forms, phone calls, chat, and intake all feed into the same system.
  • Stops automatically on reply
    The moment the lead responds, automated outreach stops and your team takes over.
Built for your industry

Follow-up built around how your customers decide.

Insurance
The quote that does not wait until Monday
A shopper who fills out a form on Saturday gets a reply in under a minute, not on Monday when they have already chosen someone else.
Trades
The estimate request that books itself
A homeowner submits a request at 2pm. By 2:01 they have an SMS with a booking link. The job is on your schedule before dinner.
Solar
The buyer who researches for weeks
A timed sequence stays in touch across the full research window, so when they are ready you are still top of mind.
Included on Pro and Max

Stop letting leads go cold after one text.

Month to month. 90-day performance guarantee. Live in about 21 days.