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Automatically requests, monitors, and showcases 5-star reviews.

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Reputation · Review Engine

Your best customers should be your best salespeople.

Most businesses do great work and never ask for a review. Rivyn's Review Engine sends the right ask at the right moment after every job, routes unhappy customers away from public platforms, and builds your reputation automatically.

Book a CallSee pricing
First review request within 24 hours of job completionLive in about 14 daysIncluded on Core, Pro, and Max
What it does
  • Automated post-job review requests
    A personalized SMS and email go out after every completed job, triggered automatically.
  • Negative experience filtering
    Unhappy customers are routed to a private feedback form before they can post publicly.
  • Multi-platform publishing
    Happy customers are directed to Google first, then your other key platforms.
  • Review monitoring and response
    Every new review is monitored and responded to within 24 hours, managed by Rivyn.
Reviews drive revenue

Most buyers read reviews before they ever visit your website.

93%
of consumers say online reviews impact their purchase decision.
Podium, 2025
4.2+
star rating required before most consumers will consider using a business.
BrightLocal
72%
of customers will take action after reading a positive review.
Search Engine Land
5x
more reviews generated on average with automated requests vs. asking manually.
Industry data
Why reviews do not happen

You do great work but nobody asks for the review.

Happy customers intend to leave a review but never get around to it. The moment passes, and the only people who seem motivated enough to post without being asked are the ones who had a bad day. That is why most businesses have fewer reviews than they deserve.

“We have been in business 12 years and have 22 Google reviews. We do great work, we just never asked.”

Landscaping company, Allen TX

“One negative review was sitting at the top of our profile for months. It was one bad day and it was costing us jobs.”

HVAC contractor, Richardson TX

“I would ask people to leave reviews and they always said they would. They almost never did.”

Independent insurance agent, McKinney
How it works

From completed job to posted five-star review.

01
Job completion triggers the ask
A personalized SMS and email go out automatically within hours of the job being marked complete.
02
Sentiment triage
Customers who indicate dissatisfaction are routed to private feedback first.
03
Happy customers go to Google
A direct link takes satisfied customers to your Google review page with one tap.
04
Monitoring and response
Every new review is monitored, flagged, and responded to within 24 hours.
What is included

Everything needed to build and protect your reputation.

Automated review requests
Triggered post-job, personalized by customer name and job type.
Negative experience triage
Unhappy customers routed privately before they hit a public platform.
Multi-platform routing
Google first, then Yelp, Facebook, or industry-specific platforms.
Review monitoring
Every new review flagged and surfaced to your team immediately.
Managed response
Rivyn responds to every review within 24 hours in your brand voice.
Reputation reporting
Monthly reports on review velocity, average rating, and platform coverage.
Built to compound

Reviews compound. Every one makes the next one easier to win.

A business with 80 reviews and a 4.9 star rating wins the click almost every time over a 4.4 with 12. Rivyn builds that gap systematically, one job at a time, so your reputation becomes a durable competitive advantage.

Start building your reputation
  • Triggered by your existing workflow
    Connects to your job management or CRM to fire automatically at the right moment.
  • Personalized messages
    Uses the customer's name and job type so the ask feels genuine, not automated.
  • Review velocity tracking
    Monthly reports on how fast your review count and average rating are improving.
  • Protect against one-star damage
    Negative sentiment filtering reduces the likelihood of preventable public one-star reviews.
Built for your industry

Reviews that win jobs before you ever speak to the buyer.

Insurance
Credibility that closes before the call
A buyer comparing agencies sees 85 reviews and a 4.8 rating. They call you first without needing to know anything else.
Trades
The review that books the next job
Your newest review was posted six hours ago. That freshness signals to Google and to buyers that you are active and trusted.
Solar
Proof at every stage of the research cycle
Solar buyers spend weeks comparing. A deep, credible review profile keeps you on their shortlist throughout.
Included on all plans

Start compounding your reputation today.

Month to month. First reviews typically arrive within 2 weeks of going live.

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